Terms of Service

Last Updated: February 21, 2026

1. Acceptance of Terms

By accessing and using StackTrackPro ("Platform"), you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not use the Platform.

2. Definitions

3. User Accounts

3.1 Account Creation

To use the Platform, you must create an account. You agree to:

3.2 Eligibility

You must be at least 18 years old (or the legal age of majority in your jurisdiction) to use the Platform. Users under 18 may not create accounts or participate in transactions.

3.3 Account Verification

StackTrackPro may require identity verification, payment method verification, or address confirmation at any time. Failure to comply may result in account suspension or termination.

4. Auction Operations

4.1 Placing Bids

By placing a bid, you enter into a binding contract to purchase the item at your final bid amount if you win the auction. Bids cannot be retracted except for registered error or item unavailability.

4.2 Reserve Prices

Some auctions may have reserve prices. The item will only be sold if the final bid meets or exceeds the reserve. If the reserve is not met, the auction may be relisted or sold through alternative means at the Seller's discretion.

4.3 Automatic Bidding

The Platform offers automatic bidding functionality. You authorize StackTrackPro to bid on your behalf up to your maximum bid amount to maintain your high bidder status.

4.4 Auction Cancellation

StackTrackPro reserves the right to cancel any auction that:

5. Seller Responsibilities

5.1 Item Listings

Sellers must:

5.2 Listing Fees

Sellers agree to pay applicable listing fees as displayed at the time of listing. Fees are non-refundable except as stated in our Refund Policy.

5.3 Final Value Fees

Upon completion of a sale, Sellers agree to pay a final value fee of 8-15% depending on seller tier, calculated on the hammer price plus applicable taxes and shipping costs.

5.4 Seller Performance Standards

Sellers maintain a Seller Rating based on:

Consistent underperformance may result in account suspension.

6. Buyer Protections

6.1 Item Authenticity Guarantee

StackTrackPro will facilitate resolution if an item received is materially different from the listing description or is not authentic.

6.2 Item Not Received

If an item is not received within the estimated delivery window, Buyers may open a dispute. A refund will be issued if the Seller cannot provide proof of delivery.

6.3 Return Rights

Returns are at the Seller's discretion except when items do not match descriptions or are damaged in transit. See our Return Policy for details.

7. Payment and Transactions

7.1 Accepted Payment Methods

StackTrackPro accepts:

7.2 Payment Processing

All payments are processed securely through PCI-DSS compliant payment processors. By submitting payment information, you authorize StackTrackPro to charge your account for auction wins and services.

7.3 Taxes

You are responsible for all applicable sales taxes, use taxes, and other taxes on purchases. Sellers are responsible for corresponding state sales tax obligations.

8. Shipping and Delivery

8.1 Shipping Responsibility

Sellers are responsible for safe packaging and timely shipment. Buyers are responsible for shipment address accuracy at checkout.

8.2 Shipping Disputes

We recommend Sellers use tracked shipping with insurance for items over $100. Claims for lost or damaged items must be filed with the shipping carrier within 30 days.

8.3 International Shipping

International transactions are subject to customs duties, import taxes, and international shipping rules. Parties are responsible for their respective obligations.

9. Prohibited Activities

Users agree not to:

10. Fraud Prevention and Detection

StackTrackPro implements fraud detection systems that monitor for suspicious activity including:

Accounts flagged for fraud may be restricted, suspended, or terminated. Users may dispute fraud holds through our support process.

11. Intellectual Property

11.1 Platform Content

All StackTrackPro logos, designs, text, graphics, and software are the exclusive property of StackTrackPro or its licensors. Unauthorized use is prohibited.

11.2 User Content

By posting content (descriptions, images, reviews), you grant StackTrackPro a non-exclusive, worldwide license to use, reproduce, and display that content for Platform purposes.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, STACKTRACKPRO IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. IN NO EVENT SHALL STACKTRACKPRO BE LIABLE FOR:

Total liability shall not exceed the amounts paid by you in the 12 months preceding the claim.

13. Indemnification

You agree to indemnify and hold harmless StackTrackPro, its officers, directors, employees, and agents from any claims, damages, or costs arising from:

14. Dispute Resolution

14.1 Informal Resolution

Before pursuing formal claims, parties agree to attempt to resolve disputes informally through StackTrackPro's support team within 30 days.

14.2 Binding Arbitration

Any dispute not resolved informally shall be settled by binding arbitration under JAMS rules, in the jurisdiction of StackTrackPro's principal place of business, except for claims of fraud or Intellectual Property violations.

14.3 Class Action Waiver

You waive the right to participate in class actions or class arbitrations against StackTrackPro.

15. Suspension and Termination

15.1 Termination Rights

StackTrackPro may terminate your account immediately for:

15.2 Account Closure

You may close your account at any time by contacting support. Outstanding transactions must be completed or cancelled before closure.

16. Modifications to Terms

StackTrackPro reserves the right to modify these Terms at any time. Changes become effective upon posting. Continued use constitutes acceptance of modified Terms.

17. Governing Law

These Terms are governed by and construed in accordance with the laws of the United States, without regard to its conflict of law principles.

18. Contact Information

For questions or disputes regarding these Terms, contact:

StackTrackPro Support
Email: legal@stacktrackpro.com
Phone: +1 (555) 123-4567
Address: 123 Trading Plaza, San Francisco, CA 94105

19. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

20. Entire Agreement

These Terms, together with our Privacy Policy and other referenced policies, constitute the entire agreement between you and StackTrackPro regarding use of the Platform.

© 2026 StackTrackPro, Inc. All rights reserved.